Regulations

The legislation of the Republic of Latvia stipulates that the owner of the online store must stipulate the terms of delivery and return of goods, as well as the right of withdrawal. Such a reservation is called a distance contract (Cabinet of Ministers regulations).

Distance contract

The Seller of the goods offered in this Online Store, on the one hand, hereinafter referred to as the Seller, and the person placing the order, hereinafter referred to as the Buyer, on the other hand, enter into the following Agreement:

The Seller undertakes to sell and deliver the goods to the Buyer in accordance with the Buyer's order.

Delivery and payment procedure

Delivery of goods to Omniva Parcels

Place an order at www.deizia.lv and specify the delivery method "Omniva parcel terminal" with the desired parcel terminal;  Product payment method - prepayment;  Maximum weight of the product - 30 kg;  Product size restrictions (Width x Length x Height) - 38 x 64 x 39 cm;

When the ordered product is delivered to the specified Omniva receiving parcel, you will receive an SMS with the code to be entered in the parcel. The order must be picked up within 7 days of receiving the text message;

Delivery price - 4 EUR

The buyer orders goods through this website, indicating the type and quantity of goods to be ordered. The Buyer has the opportunity to pay for the product using the payment tools built into the Online Store or by paying the invoice prepared by the Seller and sent to the Buyer by e-mail in accordance with the order. The invoice is prepared electronically and is valid without a signature.

When making a transfer, please indicate the invoice number in the payment notes field!

The Seller reserves the right not to service the order if it is not possible to contact the Buyer by his phone number or e-mail.

In order for the communication to be operative and the billing data to be accurate, please also provide accurate information - name, surname, delivery address and your contact telephone number.

The seller ensures the delivery of the goods within 20 days from the receipt of payment for the goods.

Right of withdrawal

The Buyer has the right to withdraw from the Product within 14 calendar days from the moment of receipt of the Product by sending a letter of withdrawal to the Seller. The Seller shall send the withdrawal letter form to the Buyer by e-mail upon the Buyer's request.

The Buyer is obliged to return the goods to the Seller within 7 days after sending the letter of withdrawal. All expenses that will be incurred in connection with the return of the goods to the Seller shall be borne by the Buyer.

The buyer cannot exercise the right of withdrawal if:

the ordered goods cannot be returned according to their nature, or they are perishable or can be used quickly;

the ordered goods are made directly to the Buyer by individual order;

the buyer has opened the packaging and the product has been used.

Section 12, Paragraph six of the Consumer Rights Protection Law of the Republic of Latvia stipulates that "the consumer is responsible for maintaining the quality and safety of the product during the period of exercising the right of withdrawal". The Seller reserves the right to refuse the Buyer the right of withdrawal or withhold compensation in case of damage to the product, negligent handling of the product during use or failure to follow the instructions, if the original packaging of the product is lost or its packaging is significantly damaged.

Data processing

By entering the necessary information when placing an order, the Buyer confirms that he has read and agrees that the data provided by him is used so that the Seller can accept the Buyer's order and deliver goods in accordance with the requirements of the legislation of the Republic of Latvia. By entering the information, the Buyer agrees that notifications related to the processing of the Buyer's order will be sent to the specified e-mail.

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